Matthew the Day Pack

First class Delivery

Deliveries will be made within 5 working days after you place your order (excluding Weekends).  Your order will be sent out via Royal Mail in most instances.  Order tracking is not available for Royal Mail deliveries, so you  may have to wait the full 5 working days for your delivery to arrive.  If you are not around to take delivery of your parcel, you will be left a calling card telling you how you can pick up your order.

Recorded Delivery

Deliveries will be made within 3 working days after you place your order [excluding Weekends] e.g. If you order on Wednesday your goods will be delivered by the following Monday.  The cost of UK Standard Delivery is £4.50 and your order will be sent out via Royal Mail.  You will be able to track your order as we will email you the tracking reference so you can track your delivery status via the Royal Mail website (www.RoyalMail.com/track-trace). We will advise you if your order is being dispatched via Royal Mail.  Your order can be delivered anytime between 7am and 9pm and a signature may is required on receipt.  If you are not around to take delivery of your parcel, the carrier will leave a calling card telling you how you can pick it up.  We do advise that if you buy a giftbox/gift set, that you opt for this delivery service so that you have a reference and proof of postage.

UK Next Day Delivery

Unfortunately we cannot deliver on a bank holiday. In this instance please expect your delivery on the next working day.  The following are details of our UK Next Day Delivery service:
•    If you place your order by 6pm Monday to Thursday, you will receive your goods the next day.
•    If you place your order between 6pm Friday and 4pm Sunday, you will receive your goods on Tuesday as your orders will be dispatched on the following working day.

Please note we do not deliver on a Bank Holidays and your order will be delivered 2 working days later.
A tracking link will be sent to you once your order reaches the carrier we are using for your delivery, for you to be able to follow it all the way to your front door.  The cost of Next Day Delivery is £5.95.Our carrier will deliver your parcel between 7am and 9pm. A signature may be required on receipt. If you are not around to accept your parcel, the carrier may leave it with a neighbour, or in a safe place (i.e. hidden from sight and protected from the rain) if they think it is safe to do so. A calling card will be posted through your door to let you know this has been done. 

If the parcel can't be left in a safe place or with a neighbour, the carrier will take it back to the local depot, and leave you a card telling you how you can pick it up.
Next Day Delivery is not available to the following postcodes:

AB30, AB31, AB32, AB33, AB34, AB35, AB36, AB37, AB38, AB39, AB41, AB42, AB43, AB44, AB45, AB51, AB52, AB53, AB54, AB55, AB56, AB63, BF, BT, DD10, DD8, DD9, FK17, FK18, FK19, FK20, FK21, FK8, GY, HS1, HS2, HS3, HS4, HS5, HS6, HS7, HS8, HS9, IV1, IV10, IV11, IV12, IV13, IV14, IV15, IV16, IV17, IV18, IV19, IV2, IV20, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV29, IV3, IV30, IV31, IV32, IV33, IV34, IV35, IV36, IV4, IV40, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48, IV49, IV5, IV50, IV51, IV52, IV53, IV54, IV55, IV56, IV6, IV7, IV8, IV9, JE, KA27, KA28, KW1, KW10, KW11, KW12, KW13, KW14, KW15, KW16, KW17, KW2, KW3, KW5, KW6, KW7, KW8, PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA39, PA40, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PH10, PH11, PH13, PH14, PH17, PH18, PH19, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH30, PH31, PH32, PH33, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, PH49, PH50, TR21, TR22, TR23, TR24, TR25, ZE1, ZE2, ZE3