Currency
  • GBP
  • EUR
  • USD
0
£0.00



Jobs at Murdock London

 

We are always looking for talented new members of staff to join us in making the world a more dapper place - whether they be barbers, sales assistants or office staff. Have a look at our current vacancies below.

To apply for a position, send your CV and a Cover Letter to us at recruitment@murdocklondon.com 

 

Current Vacancies

 

Barbers

 

We are frequently on the lookout for new barbers.

It is the responsibility of the barber to act as brand ambassador for Murdock London and provide the highest quality barbering and customer services to the clients. With an eye for detail and a passion for the brand, a successful barber will display an impeccable standard of haircuts, wet shaves and other barbering services whilst maintaining an overview of the profitable running of the Murdock London concession as a whole.

All Barbers must have NVQ levels one and two in hairdressing to be considered. The NVQ in Barbering is an advantage, but not essential. We provide extensive in-house training on shaving, facial hair, facials and other men’s grooming services. We expect that all our barbers partake in our training programme and are constantly working with our training manager to progress and learn new skills.


Key duties include:

  • Customer journey - Greeting and seating clients. Ensuring that client’s experiences are thorough and enjoyable. 
  • Maintain the highest standards of personal grooming, appearance and etiquette.
  • Maintaining the barber-shop floor. (Keeping the floor clean and the barber stations equipped). 
  • Preparing clients for their service (Gowning-up, washing hair). 
  • Maintaining good stock levels in store and having a strong knowledge of all Murdock products. 
  • Communicate regularly with head office team to ensure company strategy is well executed. 
  • Adhere to company processes and procedures at all times whilst always seeking to explore new opportunities and develop existing clientele base.
  • Using the appointment system to take bookings , checking-in and out clients
  • Keeping the stations stocked with clean and folded towels. 
  • Maintain exceptional standard of housekeeping and hygiene in line with health and safety protocol.

 

     

     

Sales Managers

 

We are looking for a passionate and experienced Store Manager with luxury retail experience, an eye for detail and a strong sense of style for our stores. Acting as brand ambassador and first point of contact with our clientele, you must have a fantastic understanding of building and maintaining good relationships. Excellent communication skills are vital along with strong interpersonal skills. Exceptional customer service is a must and you will be pro-active at all times offering a bespoke experience to all of our customers.

 

The sales manager's key focus is to drive retail sales and maximise opportunities through good organisation and understanding of our products, services and clientele.

Effective management and awareness of stock levels is vital to ensure minimal shrinkage and correct usage.

You will be responsible for leading the sales team in all matters of business from visual merchandising to raising standards of product presentation, housekeeping and hygiene.

Adherence to opening and closing procedures accurately logged and completed. Correct administration of lateness, sickness and holiday procedures.

Recruitment and sourcing of new candidates and performing of disciplinary procedures to staff.

Effective communication with the Head Barber and Area Manager is essential to increase productivity and turnover in store whilst maintaining the highest professional standards.

The successful candidate will come from a background of working toward and achieving sales targets, as well as bringing enthusiasm, style and finesse, to the team.

They will happily share their product and brand knowledge to ensure that each customer is looked after, from start to finish.


 

Sales Assistants

We are looking for passionate and experienced Sales Assistanta with an eye for detail and a strong sense of style.

Acting as brand ambassador and first point of contact with our clientele, you must have a fantastic understanding of building and maintaining good relationships. Excellent communication skills are vital along with strong interpersonal skills. Exceptional customer service is a must and you will be proactive at all times offering a bespoke experience to all of our individual customers.

 

Key Duties:

The sales assistants key focus will be to drive retail sales and maximise opportunities through good organisation and understanding of our products and services.

The successful candidate will come from a background of working toward and achieving sales targets, as well as bringing enthusiasm, style and finesse, to the team.

You will be responsible for setting a high standard of visual merchandising to raising standards of product presentation, housekeeping and hygiene.

Adherence to opening and closing procedures accurately logged and completed.

Effective management and awareness of stock levels is vital to ensure minimal shrinkage and correct usage.

They will happily share their product and brand knowledge to ensure that each customer is looked after, from start to finish.

 

Other tasks;

  • Adhere to company processes and procedures at all times whilst always seeking to explore new opportunities and develop existing clientele base.
  • Using the appointment system to take bookings, checking-in and out clients, offering clients beverages and making sure they are comfortable in the surroundings.
  • Keeping the stations stocked with clean and folded towels. 
  • Maintain exceptional standard of housekeeping and hygiene in line with health and safety protocol.

 

 

Head Office Receptionist/Secretary


We are looking for an enthusiastic, confident and experienced receptionist to handle appointment bookings and general enquiries in a professional manner. The ideal candidate will be an excellent communicator, able to multi-task and happy to work in an energetic and fast paced environment where customer service is a priority. Outstanding punctuality, presentation and organisation are necessary to be successful in this role.

 

Key Responsibilities:

  • To ensure that all calls are answered promptly, taking telephone bookings for our clients and entering them on our appointments schedule. Advising the best service to suit the client’s needs.
  • Helping with the sorting and distribution of the daily post & deliveries ensuring staff sign for any parcels or special deliveries so these can be tracked.
  • Booking and arranging all local, national and international couriers and car hire when required.
  • Helping to keep the reception desk, post room, kitchen and cupboards tidy and all paperwork is organised and filed or distributed as required.
  • Other administrative and ad hoc work as appropriate and needed by the team.

 

Job Requirements: Skills / Knowledge / Experience:

  • Proven reception and administration experience. Appointment booking or salon experience is a plus.
  • Excellent professional telephone manner, client facing and customer service skills and experience.
  • Working knowledge of Microsoft Outlook/ Word/ Excel.
  • Ability to prioritise and multi task.
  • Good level of literacy and numeracy skills.
  • Outstanding command of the English language.