Refund policy

Returning an order

We hope you will be thoroughly charmed with your purchase. However, if for any reason you are not, we are happy to offer you a refund.

Please return your order to us within 14 working days from purchase if it is unwanted and 30 days if any of the goods are faulty. Please return unopened, unused and in original condition. In the interests of hygiene we are unable to accept any items that have been used or with broken seals.

We reserve the right to refuse a refund if your item(s) are non-saleable.

All online purchases must be returned to:

MURDOCK LONDON RETURNS
Glorious Logistix
Parkside House
River Way
Harlow
Essex
CM20 2DW

All online purchases intended for refund must be shipped to the above returns address and cannot be returned in store. All in-store purchases must be returned to the store location at which the purchase was made.

If you have any further questions please email: weborders@murdocklondon.com